WHR | Refund Policy

Refund Policy


In exchange for receiving the e-Com Services, You shall pay the e-Com Services Merchant Fees. Subject to the terms of the Transaction Documents, and in addition to any payments required by the Transaction Documents, ICICI will pay into your Settlement Account(s), in accordance with applicable law and Card Scheme Rules, as per the instruction received by ICICI from ICICI Merchant Services, the value of Cardholder Payments since the last payment/credit to your Settlement Account, less e-Com Merchant Service Fees, service tax on e-Com Merchant Service Fees and Withheld Transactions and/or any refund transactions, Chargebacks or other debits you processed and after deducting any additional fees or pricing set out in this Transaction Documents and any indirect tax including service taxes as applicable.